Terms & Conditions

Welcome to Nanaah . By using our online store and placing an order, you agree to the following terms and conditions:

1. Orders

• Customers are responsible for providing accurate and complete information when placing an order.
• All orders are subject to product availability.
• We reserve the right to cancel or modify an order when necessary, including cases of product unavailability or incorrect product information.

2. Products

• Product images may vary slightly from the actual product due to lighting, photography, or screen settings.
• We strive to provide accurate product descriptions and information to the best of our ability.

3. Prices & Payments

• All prices are displayed in Qatari Riyals (QAR) unless otherwise stated.
• We reserve the right to change prices or promotional offers at any time without prior notice.
• Payment must be completed using the payment methods available on the store.

4. Delivery

• Delivery times may vary depending on the customer's location, order details, and delivery conditions.
• Customers are responsible for providing a correct delivery address and contact information.
• Delays caused by circumstances beyond our control may occur.

5. Returns & Exchanges

• Returns and exchanges are subject to the store's applicable return policy and the condition of the product.
• Certain products may not be eligible for return or exchange due to hygiene, safety, or the nature of the product.
• Products must be returned in their original condition and packaging, where applicable.

6. Beauty & Personal Care Products

• Customers are responsible for reviewing the product description, ingredients, and usage instructions before purchase.
• Nanaah is not responsible for individual allergic reactions or sensitivities resulting from the use of any product.
• Products should be used according to the manufacturer's instructions.

7. Privacy

• Customer information is used for order processing, delivery, customer service, and improving our services.
• We do not sell or share customer information except when necessary to provide our services or when required by law.

8. Changes to Terms & Conditions

Nanaah reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on the online store.

9. Contact Us

For any questions regarding orders, products, delivery, returns, or these Terms & Conditions, please contact Nanaah through the contact details available on our online store.